Rizen Inbound Marketing & Sales Blog

How To Handle Negative Online Reviews And Keep Customers Satisfied?

Posted by Guest Post Contributor - Websignals on Jun 25, 2021 10:00:30 AM

Online reviews are like fire. 

The positive ones light up the path for others, while the negative ones can destroy the whole forest. 

According to a study, nearly 95% of shoppers consult customer reviews before making a purchase. So, if they find too many negative reviews, they might look for alternatives.

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Reputation Management

Encourage Customer Feedback by Sending a Link to Google Reviews

Posted by Jeffrey Lambert on May 22, 2020 2:58:31 PM

So you've built a business you're proud of. Day by day, your customer base is growing. People are excited about your brand! You need to capture those experiences for others to see. YOU MUST encourage customers to leave reviews!

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Reputation Management

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